Reviews

 
 
 
  EXCELLENT  
    
 Based on 139 reviews 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 Liz Ward-Fader 
 
2023-12-01
 
 
 Trustindex verifies that the original source of the review is Google. 
Can't recommend this place enough. We had our old furnace go down over night (right as it got cold of course) and had the honorable Harry out in a few hours.
We had been told by a different company, it was the most expensive part that needed to be replaced. He tried every avenue to make sure it wasn't that first, to try and help a struggling family of 3, with one on the way, during the holidays.
Turns out it was more than one thing, and the humble Harry came out the very next day and fixed the other piece that went down that morning.
The prices were very fair, fairest I had been quoted between multiple companies, and he really went out of the way so we wouldn't go a day without heat.
Customers for life. Thank you A Team, and Harry.
  
 
  
 
 
 
  
 
 
 Todd Irgang 
 
2023-08-28
 
 
 Trustindex verifies that the original source of the review is Google. 
I read all the reviews on heating and cooling companies in the area (and had already been using an overpriced, less highly rated company for repairs in the past).  Vince, the owner, gave me an estimate quickly without even looking at my system, based on information I provided him, which was significantly lower than the other estimates I received.  He made sure everything was good to go when he came out for the deposit check (same day), and then completed the work 2 days later (during the hottest days this year).  System is better than the one it replaced, and really cooled the house down faster than ever.  They installed the system in about 3 hours, and did a fantastic job.  Highly recommend them!
  
 
  
 
 
 
  
 
 
 Wafa Mohessin 
 
2023-08-19
 
 
 Trustindex verifies that the original source of the review is Google. 
Great service and honest people!!!!

The technician came on time, diagnosed the A/C, told us what was the problem and how to fix it. He checked the pressure of the A/C, gave some advices and told us how much will cost us to repair. We preferred to buy the parts and repair the A/C by ourselves and he didn’t charge us any penny.
  
 
  
 
 
 
  
 
 
 J Morrison 
 
2023-07-26
 
 
 Trustindex verifies that the original source of the review is Google. 
Had our AC go out after hours but they were able to squeeze us in at the last moment. Vince was professional and took pride in the work he did to repair our unit. Took the time to show me how to clean off the unit and didn’t try to upsell or mislead me for sales at all. Overall 10/10 experience and we will be using them for any future hvac needs!
  
 
  
 
 
 
  
 
 
 Jamie Pringle 
 
2023-07-22
 
 
 Trustindex verifies that the original source of the review is Google. 
TLDR: A-Team is great, worked quickly and got my HVAC working for a very reasonable price. They've made a new lifelong customer!

My house started to feel warm Sunday evening and ice was appearing on the AC coils outside. I called A-Team, they took my information and told me to turn off the AC and would be out first thing in the morning.

Harry from A-Team showed up right around 9AM, he took measurements, asked questions and told me that since the AC is about 27 years old that it is probably a refrigerant leak and he would recommend replacing the unit but could also try to refill the refrigerant that could hopefully get me a by another year or two. He told me if an issue with it came up in the next year to give them a call and they'd take off the price of this visit. Harry left about an hour later and the house was feeling nice and cold.

About 10 hours later the house started to feel warm again and I got the feeling Harry was right and the refrigerant was leaking more.

Tuesday morning I called them, Harry came out by 1PM and said that the refrigerant was leaking even faster now and would recommend a new unit. He also noted that my furnace which was also 27 years old was undersized for my ducts and said replacing it would be good for my power bills & get better heating & cooling throughout the house. He said his brother Vince would send over a quote in a few hours.

About an hour later Vince sent over two very reasonable quotes to replace my AC & furnace and had also reduced the cost by the entire Monday visit.  I accepted the quote for a new 3 ton  13 SEER AC unit and 5 ton 96% efficiency furnace and got it scheduled for Thursday morning. I told them to let me know if Wednesday opened up as an option because it was supposed to get hot Wednesday.

A few hours later I got a message from Vince that they could fit me in on Wednesday and would be there around 8:30AM. By 12:30PM they were done and I had a brand new HVAC system that is keeping the house very cool and I'm getting better airflow upstairs than I have in the 9 years I've been at the house!

Thanks Vince, Harry, and the entire A-Team for all your help! You all have made a lifelong customer.
  
 
  
 
 
 
  
 
 
 Joe Hasley 
 
2023-07-06
 
 
 Trustindex verifies that the original source of the review is Google. 
Called and Harry was here within the hour. Very professional and showed me what was wrong as l watch. They were the only company that picked up the phone. Will use them from now on.
  
 
  
 
 
 
  
 
 
 Regan Parker 
 
2023-07-02
 
 
 Trustindex verifies that the original source of the review is Google. 
They were available on the weekend, reasonably priced, treated us more than fair, and best of all, they’re local to Ypsilanti. Highly recommend.
  
 
  
 
 
 
  
 
 
 Melissa Waterbury 
 
2023-07-02
 
 
 Trustindex verifies that the original source of the review is Google. 
Friendly knowledgeable came out same day great business.
  
 
  
 
 
 
  
 
 
 Amy 
 
2023-06-05
 
 
 Trustindex verifies that the original source of the review is Google. 
AC made horrendous noise middle of night and had to shut off during this long heat spell. Called 5 places on Google no one could come to even inspect till the next week, others never even called back. A-Team sent someone to look at it end of same day I called and were able to fix the next day. Henry fixed my system and explained some items on my system since I’m a new homeowner. Highly recommend them! Reasonable pricing, just be aware it’s $70 fee to have them come look at system. I figured there would be a fee since others do same, just think the scheduler should mention it when booking so people aren’t caught off guard.
  
 
  
 
 
 
  
 
 
 Jessica Lowes 
 
2023-02-01
 
 
 Trustindex verifies that the original source of the review is Google. 
Kelly and Vince are amazing and thanks to them after my furnace went out it was repaired in just an hour after I called in middle of night very sweet understanding people and am very thankful for them. They are the ones to call when you have a spur  of the moment emergency they don't give you run around they get right to it! Thanks again